John Doe

Member since January 2023

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In Store Services

We are experts at handling the unexpected and are always on standby with solutions and services.
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TUMI WORLDWIDE

Over 300 Locations

Find an official retail store with our TUMI worldwide store locator. Discover the latest travel, accessories and lifestyle collections fit for adventures near and far.

Find your TUMI Store
YOUR STORE

8 miles away • Open today until 9 PM

Private In-Store Appointments

Contactless Payments

In-Store Repairs (Level 1)

Personalization- Complimentary Monogramming

Make it Yours

Accents and embellishments personalize every journey and make every gift meaningful.

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Zipper pull repair

Complimentary Monogramming

Classic embossed style monogramming color and symbols.

Wheel replacement

Premium Monogramming

For a sleek finish, add premium metal in silver, gold, or gunmetal hardware.

Top and side handle replacement

Embroidery

Exclusively available online with four designs in over a dozen colors.

Lock replacement

Laser Etching

Etched into metal, the small size of the beam allows for high levels of detail.

Built To Last—Tested To Perform

We hold our products to the highest standard. Every product undergoes up to 70 unique tests, each designed to simulate your life on the move.

Built to Last—Tested to Perform

We hold our products to the highest standard. Every product undergoes up to 70 unique tests, each designed to simulate your life on the move.

  • #18 Water Repellency Test

  • #27 Seam Strength Test

  • #35 Zipper Cycling Test

  • #43 Handle Jerk Test

  • #54 Tearing Strength Test

  • #63 Stair Step Test

  • #82 Mileage Test

#18 Water Repellency Test

For a minimum of 16 hours, material experiences steady rain pressure at an ambient temperature of 72°F.

#27 Seam Strength Test

Clamped under tension and ranked by thickness, seams are tested at a speed of 300 mm/min.

#35 Zipper Cycling Test

The process of opening and closing zippers, again and again, for 2,000 cycles.

#43 Handle Jerk Test

Handles experience drops and yanks with force for 2,500 cycles.

#54 Tearing Strength Test

A material is clamped with constant pressure and pulled at a speed of 300mm/min.

#63 Stair Step Test

Using an average step height and stimulating maximum impact force, carry-ons undergo 750 cycles.

#82 Mileage Test

At 3 to 8 miles per hour, four-wheeled products are filled with weight and tested for up to 4 hours.

In-store Repair Services

We stand behind every product we make. If you encounter any issues, we encourage you to visit your nearest TUMI retail store for a complimentary repair evaluation. Find a Store or Schedule an Appointment today.

Zipper pull repair

Zipper Pull Replacement

Wheel replacement

Wheel Replacement

Top and side handle replacement

Top and Side Handle Replacement

Lock replacement

Lock Replacement

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